TelecityGroup hosts Pierre & Vacances' IT systems

Pierre & Vacances Group has outsourced its IT systems to TelecityGroup, Europe's leading provider of premium network independent data centres and value-added services.

A European leader in local tourism, Pierre & Vacances Group has built its success on a unique business model based on synergies between tourism and property development. With a portfolio of eight major brands (Pierre & Vacances, Adagio City Aparthotel, Maeva, Résidences MGM, Hôtels Latitudes, Center Parcs, Sunparks and Citéa), it operates 48,300 apartments and homes in Europe and welcomed nearly 6.9 million tourists in 2007.

The Group was hosting its core IT infrastructure - which includes 170 servers and active elements, 22 racks, 1,000 connections and nearly 10 km of cables - at its head office in Paris, but the system was beginning to suffer frequent power cuts and was close to reaching the limits of its power and cooling systems’ capabilities. In addition, it was difficult to keep costs under control and space was limited, which prevented the company from hosting any new equipment.

A highly secure system available 24/7 with a sustainable development strategy
Pierre & Vacances’ main objectives were to remove the risk of IT system failure; to better control its IT system costs and refocus on core business-related activities. In addition, the Group not only wanted to meet the quality standards for listed companies, but also wanted to ensure its IT system’s development and growth capacity.

To achieve these objectives, the company produced a feasibility study in September 2007, which resulted in it opting for an outsourcing solution. Following a call for tenders in January 2008 to facilities managers and hosting providers, Pierre & Vacances selected TelecityGroup, based on the quality of the hosting offered, the presence of multiple operators and the high security of its data centres. The financial stability of TelecityGroup, the speed of set-up offered as well as its involvement in a sustainable development approach were also key factors in Pierre & Vacances’ decision, especially since the company aims to set the sustainable development benchmark in its sector.

“Among the various enterprises we consulted, TelecityGroup quickly emerged as the ideal partner, responding to all the criteria we had set. TelecityGroup was able to convince us of the quality of its infrastructure, recently certified ISO 27001, as well as their high levels of security, particularly the use of advanced technologies such as biometrics,” explains Pierre Puchois, Director of Data Production with Pierre & Vacances. “Furthermore, above and beyond a simple customer/supplier relationship, our dealings with TelecityGroup immediately took on a approach based on partnership. Working hand in hand with us they were able to adapt all our processes in order to find a final made-to-measure and personalised solution,” he concludes.

The transfer to TelecityGroup’s data centre was executed seamlessly in a single transition over just two days. As a result, IT system unavailability has been minimised, and it was possible to maintain the operation of the Pierre & Vacances booking system during the move.

From the outset, TelecityGroup undertook to support its customer’s developments. Consequently Pierre & Vacances is already envisaging hosting its entire information system, the size of which is expected to double within 5 years, in a third TelecityGroup data centre set to open in the Paris area in 2009.

Press contacts:

Trimedia agency
Aurélia Renaud / Marie Myrmigelis
Tél : 01 55 30 71 04
aurelia.renaud@trimedia.fr / marie.myrmigelis@trimedia.fr

TelecityGroup
Stéphane Duproz / Managing Director
Tél : 01 49 97 30 68
stephane.duproz@telecity.com

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